Refund policy

At Curveva, we want you to feel confident and comfortable with every purchase. If you are not fully satisfied with your order, please review our return policy below.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return, the item must:

  • Be unused and unworn

  • Be in its original packaging

  • Have all tags and hygiene seals intact

  • Include proof of purchase

Once we receive and inspect the item, we will notify you regarding the approval of your return.

Non-Returnable Items

For hygiene and safety reasons, certain products cannot be returned. These include:

  • Panties and intimate undergarments

  • Used or worn lingerie

  • Items without original tags or packaging

  • Products marked as final sale

  • Items damaged due to misuse

Refunds

If your return is approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item received is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: curvevastore@gmail.com